that sucks crap. i remember years ago you could reach ib at night. i'm locked out of my account and want to make a trade and there doesn't seem to be any way to reach them at night. does anyone have any #'s?
you can try the hong Kong office +852-2156-7907. I have never called them so not sure if they can help. Let us know if they can.
yes, try HK office and later on you can call to Europe office- btw-phone numbers are on IB's website. IMO-it would be wise to write them down and keep them in safe place.just in case of emergency 08:00 - 17:30 Eastern Time* Australia +61-2-9240-5143 Direct dial customer service 08:00 - 17:00 Hong Kong Time*** Hong Kong +852-2156-7907 Direct dial customer service +852-2509-4102 Fax 08:00 â 17:00 Hong Kong Time*** Europe ⢠France ⢠Germany ⢠Italy ⢠Netherlands ⢠Spain ⢠Switzerland ⢠United Kingdom 00800-IB-BROKER or 00800-42-276537** Toll free customer service +41-41-726-9500 Direct dial customer service +41-41-726-9599 Fax
One can call IB 24 hours - just call the overseas numbers on the web site. Hong Kong office has always been helpful to me. They can handle U.S. accounts just fine.