This was due to a problem with new compliance code we are rolling out. It was deactivated.
Here is the story. When we introduced ARCAEDGE, the exchange had a bug that forced us to send orders that were good only for the core session...
I sent you a PM.
Was there ArcaEdge market data on the other side of your order? If so, then it would point to another issue.
They should all qualify. No special TIF needed. I will check on the market depth. It will be reconfigured today for tomorrow's trading.
It used to be the case that ARCAEDGE charged an exorbitant amount of money to take liquidity. So we did not allow marketable orders to go there....
At this point, we are still trying to find the cause.
We recently found a problem on our backend server software that was causing mass disconnects. This has been fixed. However, there is still a less...
zzzap, I sent you a PM.
fbell50, I PM'd you today on the topic of the routing problems. We had two outages with NYSE yesterday, one of which was from 13:46 to 14:05...
risktaker, I sent you a PM.
We are working on precisely this. It should be rolled out by the end of next week. The stale quote will also be removed from the TWS.
Not currently. But we will consider doing this.
Thanks to the help of SPRSTPD, we have indeed found a problem with Relative orders. The problem occurs when the order is Relative + Iceberg. When...
Our customer service reps are aware of the problem and when there are delays the system status page on our website is updated:...
We (IB) have been working on this problem for a while now. Unfortunately we have not been able to resolve this issue with the exchange. We are in...
Ozzy, I just sent you a PM.
We are rolling out new code tonight. It should be fully released by Monday 1/23.
We tested the zero offset relative order algorithm today and found some problems with it. It will be fixed within the next few days. Sorry for the...
BENG, We will have a look at the 4 decimal price issue as well.
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