The statistic fact that people with bad experience are more willing to complain, than those to praise, who had a good experience, - (based on ,,Trustpilot'' reviews), gives a good impression at first glimpse. But that's only an opinion of mine. (meanwhile, in the past, i went through Saxo Bank reviews in ,,Trustpilot'', and... oh dear..., there was a battle, between good and evil, between - light & darkness - in those reviews )