Vlad is obviously out of his league, and not in control of his business he is not the real CEO, he is the company spokeperson, a stooge, I bet their COO or CCO is the real "boss"
I doubt that the real guy is working there at all. Their boss makes few calls to them, occasionally, while he receives the orders from someone even higher up the ladder. Someone like this figure :
Vlad doesn't even understand how the trade flows go, you can tell he is completely lost in the interview the real players are some CEOs in residence from his VC partners
RH just raised another 2B USD from their VCs for their current ops, wtf is going !!! Clearing counter parties asking for more cash before they shutdown RH?