What happened is you were long into some news on NQ lol. You suffered to you a big loss which I can only assume is a good percent of your account and you were trading 4 NQ contracts? NQ is not a market for newcomers , it is hugely volatile at the moment, so running a 10 point stop is pointless anyway, you can get stopped out at any second on NQ. NQ is also a very thin market, which is why it blew through your stop order. There was nobody on the other side of the book Do you not remember the T and C when you signed up to the broker saying that you can lose much more than your original deposit trading futures? thats why, because there is no guarantee any order will be filled, especially in huge volatility. I would suggest move to MES and forget NQ. I trade as a full time profession and primarily trade ES and some commodities. NQ is too low volume for me. I have heard a few people brag about how much they make trading NQ but they have never been able to show me a broker audited P and L... which tells me that it's institutional HFTs that make the profits on NQ for the most part. Also you clearly have no strategy because I would love to see a backtest using 10 pt stop in the Trump era - you would 99.9% see it is not going to work out. There is no way you can pin this on the FCM, it is down to you purely Im afraid. A loss limit set with them is a psychological thing at best, if a stop order isnt filling then that wont either unless its much further away and the market is less volatile by then.