I'm using a Windows laptop and the older version (7) of TC2000 that resides on the hard drive. Some of the system criteria have stopped updating (the price growth rate). Other criteria are still updating normally. I contacted them via their online chat and someone there said they would refer it to an engineer, but the criteria still haven't updated. I posted on their Facebook page, but no one has responded. Since most of the criteria are updating normally, I assume the problem is on their end, but maybe not. Anybody got any advice or tips on how to get this thing working again?